ILIYAN YORDANOV t/a Exceptional Building Services
14 Jubilee Road, Bristol, BS15 4XG
info@ebs-team.co.uk
Last Updated: March 2026
This policy outlines the procedure followed where payment is not made in accordance with agreed Terms & Conditions.
All invoices are payable on the date of issue unless otherwise agreed in writing.
Failure to make payment by the due date constitutes a payment default.
Where payment is not received:
• Day 1 – Payment reminder issued
• Day 7 – Formal overdue notice issued
• Day 14 – Final demand issued
The Contractor reserves the right to accelerate this process where risk is identified.
If payment remains outstanding:
• Works may be suspended immediately
• Access to the Site may cease
• Future scheduled dates may be released
Suspension does not waive the Contractor’s right to full payment.
Interest may be applied at 8% above Bank of England base rate in accordance with statutory rights where applicable.
The Contractor reserves the right to recover:
• Statutory late payment compensation
• Administrative costs
• Legal fees
• Debt recovery agency fees
• Court fees
If payment remains unpaid:
• County Court claim (MCOL) may be issued
• Statutory demand may be served where appropriate
• Credit reference impact may occur where legally permitted
No workmanship warranty shall take effect until full payment of all sums due has been received.
If the Customer disputes an invoice:
• The dispute must be raised in writing within 3 days of invoice issue
• Undisputed amounts must still be paid
• Both parties will attempt resolution in good faith
Failure to raise dispute within 3 days will constitute acceptance of the invoice.